Hosted Voice Solutions
Our dedicated single-tenant platform means your organization has your own dedicated virtual server that provides a powerful, user-friendly communication system with complete control and customization for your business.
✓ Users licenses includes all features
✓ Dedicated infrastructure with full control
✓ Geo-redundant infrastructure with 99.999% uptime
✓ Unified communications (voice, video, chat, presence)
✓ Advanced call center capabilities with analytics
✓ Integration with MS Teams, Salesforce, and more
✓ Browser-based video conferencing and webinars
✓ Advanced call routing and IVR capabilities
✓ Mobile and desktop apps with seamless switching
✓ Live chat, SMS, and Facebook messaging
✓ CRM integration and extensive API access
Flexible Deployment Options
Tier4 Voice offers three deployment options to match your unique business requirements and budget:
On-Premise Solution
Deploy our full-featured platform on your local servers with complete control over your infrastructure. You'll receive the same comprehensive support, advanced features, and robust functionality as our cloud offering—all running securely within your environment.
Cloud-Hosted Platform
Experience enterprise-grade voice solutions without the infrastructure overhead. Our cloud platform delivers scalability, reliability, and seamless updates while reducing your support burden.
Hybrid Approach
Get the financial benefits of capital expenditure purchasing while enjoying the convenience and flexibility of cloud hosting. This unique option combines the best of both deployment models.
Our experienced team works closely with you to evaluate your technological requirements, budget constraints, and business objectives. We'll recommend the optimal solution that aligns with your strategic goals and delivers maximum value.
Ready to explore which option fits your business best? Contact Tier4 Voice today.
Onboarding & Training
Your Success Is Our Priority
The sale is just the beginning of our partnership. That's why every Tier4 Voice customer receives comprehensive white-glove implementation and training.
Dedicated Project Management
You'll work one-on-one with your assigned project manager through guided discovery sessions. Together, we'll map out exactly how you want your system to operate, ensuring it aligns perfectly with your workflow and business objectives.
Expert Implementation
Your dedicated lead engineer handles all programming and testing, then coordinates with you to schedule implementation at the most convenient time for your operations. No disruption, no downtime surprises.
Ongoing Partnership
Implementation is just the start. You'll have unlimited access to remote support for additional training, system adjustments, and programming modifications as they evolve with local and friendly service.
At Tier4 Voice, we don't just sell solutions—we build lasting partnerships. Your long-term success drives everything we do since it is truly service after the sale that counts!
World Class Service and Support
Instant Expert Help, Zero Hassle at your fingertips
Tier4 Voice provides World Class Service with unlimited remote and onsite support. We've eliminated the barriers between you and solutions. With a dedicated support button programmed directly into your phone, you're just one press away from our expert team. No hunting for phone numbers, no waiting on hold, no transferring between departments. When needed escalation to onsite support.
Lightning-Fast Resolutions
Our streamlined approach delivers results when you need them most. Basic moves, adds, and changes average under 10 minutes from request to completion. Make your request, then get back to what matters—we'll handle the technical details and confirm when everything's ready.
Worry-Free Maintenance
While you focus on your business, we're working behind the scenes. System upgrades, phone updates, and maintenance happen automatically. Your communication infrastructure stays current and secure without any effort on your part.
The bottom line: Request what you need, when you need it, and trust that it's handled by experts who understand your time is valuable.
